PRE Wallbox Academy

You have 60 days from the enrollment date to complete all modules and submit the evaluation.

Most of our training courses are available in English. Many online courses are also offered in Spanish, Dutch, Swedish, Italian, French, and German. Specific Home & Business (H&B) training may be available in additional local languages, while Supernova (Fast Charging) training is primarily offered in English, Spanish, and French. To confirm the language options for a specific course, please check the course details in our training catalogue.

Yes, customized training sessions for groups or partners may be possible as a separate service. Please contact the relevant training team to discuss your requirements:
For Home & Business product training: training@wallbox.com
For Fast Charging (Supernova) product training: dcfctraining@wallbox.com

Prerequisites vary depending on the course. You'll find specific requirements listed in the "Requirements" section of each course description in our training catalogue.
Common prerequisites for technical courses may include:
- Being a qualified installer or electrician in the country where the charger will be operated (Wallbox may request proof of qualification).
- Having general knowledge of electrical engineering, electronics, and computing.
- Being qualified to work with live electrical voltages in your country.
- For "Train the Trainer" programs, teaching skills or prior training experience are typically required.

For most Home & Business (H&B) courses, you can register and enroll directly through our public training catalogue.
For Fast Charging (Supernova) courses, please contact your Wallbox sales representative or Project Manager. They will assist you with the payment process, after which you can enroll for your preferred date via our sessions calendar (link available on the platform).
You can access our training catalogue and session calendars here: [Your Link to Training Catalogue/Platform Login]

Training prices are typically displayed on the individual course pages in our training catalogue. If a price is not listed, or if you are interested in potential discounts for partners or group bookings, please request this information through the contact form available in the course catalogue or reach out to your sales representative.

Our cancellation and rescheduling policy is detailed in our Training Agreement. You can find a copy of the Training Agreement on our training platform or request it from the training team.

Webinars can accommodate a large number of participants. For our hands-on remote or in-person training sessions, we typically limit attendance to a maximum of 12 people to ensure a quality learning experience.

Standard in-person training sessions are held at our Wallbox Headquarters in Barcelona, Spain. If a specific course is offered at a different location, this will be agreed separately.

All available training dates and times are listed in our public training catalogue, which includes a sessions calendar. Please refer to the catalogue for the most up-to-date schedule.

For in-person training sessions conducted at Wallbox facilities, attendees are required to bring their own laptops. Any additional requirements for specific courses will be listed in the course description.

Yes, all our official training courses include a certification process. This typically involves completing the training content and then passing an exam. A satisfaction survey, managed through our training platform, may also be required to receive your official certification.

Wallbox training certificates are valid for one year from the date of issue. To maintain your certification, an online refresher course or exam will be required before the expiry date.

To access our online training platform, you will generally need a stable internet connection and a modern web browser (such as Chrome, Firefox, Safari, or Edge). Specific software or browser plugin requirements, if any, will be noted in the platform guidelines or relevant course materials.

If a course requires payment, options will be available through our training catalogue, which may include a form to initiate the payment process. For certain courses, particularly Fast Charging, you may need to contact your Wallbox sales representative or Project Manager to arrange payment. Details will be provided on the specific course page.

Yes. If you encounter any technical difficulties with our training platform, you can request support directly through the help features on the platform itself or by emailing our support team at trainingplatform@wallbox.com.

The terms and conditions for paid training services, including fees and payment conditions, are outlined in our Training Agreement. A summary of standard fees is available in the training catalogue. Payment is typically required in advance unless otherwise agreed in writing. For full details, please refer to the Training Agreement, which can be accessed via our platform or provided by your sales contact.